MIT Sloan management review
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- 'Just enough' piracy can be a good thing
- 10 principles of modern marketing : to be successful in the digital era, marketers should adopt the best new modern practices as well as rethink and refine classic approaches
- A data-driven approach to identifying future leaders : rather than just relying on the subjective opinions of executives, some companies are using assessment tools to identify high-potential talent
- A new approach to automating services : companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well, such automation can result in high-performing human-robot teams, in which software robots and human employees complement one another
- A new approach to designing work : for years, management thinkers assumed that there were inevitable trade-offs between efficiency and flexibility, and that the right organizational design for each was different : but it's possible to design an organization's work in ways that simultaneously offer agility and efficiency, if you know how
- A new era of corporate conversation : with workers who expect to have their voices heard, and social media tools to enable that, it is now possible -- perhaps even paramount -- to build a far more open communication environment within organizations
- A new playbook for diversified companies : here's how strong performers are defying expectations about the demise of the multi-business enterprise
- A structured approach to strategic decisions : reducing errors in judgement requires a disciplined process
- Accelerating projects by encouraging help : to keep product development projects on schedule, establishing psychology safety and promoting cooperative behavior can be just as important as good planning
- Adapt and thrive : How can business leaders best understand the complex interplay between companies, economies, and societies?
- Adapting to the sharing economy
- Analyzing performance in service organizations
- Assembling your personal board of advisors : in today's complex business environement, one mentor is no longer sufficient. Executives and managers need an array of advisors, mentors and role models to provide critical information and support at defining moments
- Balancing perseverance with agility : four of MIT SMR's most important articles on how to become an effective and dynamic leader
- Bill it, kill it, or keep it free? : B2B companies can seize new sales by charging for services they've been giving away
- Bringing opportunity oversight onto the board's agenda
- Building a culture focused on execution : What are the best ways to make sure that projects and new ideas move forward smoothly and smartly? : tap employees for their best ideas, encourage them to share their concerns, and use strategy loops to incorporate new information and translate it into effective action
- Building a customer-centric culture : How do leaders continue to retain and satisfy their customers while emerging technologies call for new business models?
- Building inclusion and countering bias in teams : What are some ways that leaders can successfully manage a diverse set of employees? What are the benefits and challenges of having a global workforce?
- Building scalable business models : many of today's most successful companies are able to leverage business model scalability to achieve profitable growth : executives need to factor scalability attributes into their business model design or they risk being left behind
- Building your company's capabilities through global expansion
- CIOs and the future of IT : it's time for CIOs to take charge of both back-office and business technology, leading with a customer-driven mindset
- Can we really test people for potential? : we need a more nuanced approach to predicting job performance
- Can we solve AI's 'trust problem'? : to address users' wariness, makers of AI applications should stop overpromising, become more transparent, and consider third-party certification
- Capturing value from free digital goods : companies can improve productivity by tapping into the market of free digital goods, such as open source software, and by paying their own employees to contribute
- Career management isn't just the employee's job : organizations benefit when they help people identify internal paths for growth and advancement
- Casting the dark web in a new light : by examining cybercrime through a value-chain lens, we can better understand how the ecosystem works and find new strategies for combating it
- Choosing scope over focus : advances in manufacturing technology are about to change the rules of competition and unleash a sleek new version of the old-school conglomerate, call it the "pan-industrial"
- Coaching for high performance : How can leaders nurture their talent? : a combination of techniques can result in productive, inspired employees and a high-functioning business
- Collaborate smarter, not harder : through analytics, companies can reduce overload, attrition, and other costs of collaboration - and increase its rewards
- Combining purpose with profits
- Competing in challenging markets : What does it mean to compete in today's world? : managers must understand new ways of thinking about business models, the importance of using analytics and data to support strategic vision, and the best ways to compete against larger companies and disruptive technology
- Competing with ordinary resources : one classic approach to strategy revolves around gaining competitive advantage through valuable, scarce and distinctive resources - such as a strong brand or innovative technology. But there's also a case to be made for building your company's strategy around the innovative use of quite ordinary resources
- Could the big technology companies of today be the financial advisors of tomorrow? : although traditional financial services companies now offer mass-market financial advice via "robo-advisers," average U.S. customers seeking investment advice are still underserved, and platform-based digital powerhouses like Amazon are taking notice
- Creating management processes built for change : good management processes help a company execute its strategy and exercise its capabilities : but in fast-changing business environments, companies also need agile management processes that can help the organization change when needed
- Creating the symbiotic AI workforce of the future : an experiment in which humans and AI augmented each other's strengths demonstrates how leaders can reimagine processes to create greater business value and prepare for the next wave of innovation
- Designing and developing analytics-based data products : an increasing number of companies are creating products that combine data with analytical capabilities : creating an effective development process for these data products requires following well-established steps - and adding a few new ones, too
- Designing effective knowledge networks
- Developing a high performing team : What are the best ways to develop the population of a workplace? : How do executives find the right people with potential and keep them within their organization?
- Developing and executing your vision : How can leaders instill a sense of purpose into their employees, and work together to build a company vision?
- Developing and using executive authority : learn how to become an influential leader capable of empowering and inspiring your organization
- Developing effective intellectual property partnerships
- Developing new products in emerging markets
- Developing successful strategic partnerships with universities : for many companies, universities have become essential innovation partners : however, companies often struggle to establish and run university partnerships effectively
- Digital today, cognitive tomorrow : digital is not the destination : rather, it is laying the foundation for a more profound transformation to come
- Embrace your ignorance
- Engaging with startups in emerging markets
- Ensuring equity in the workplace : Inclusivity continues to be a challenge in most workplaces : These essays and articles lay out statistics about where companies are today and discuss strategies for doing better
- Ethics and the algorithm : behind every piece of code that drives our decisions is a human making judgments - about what matters and what does not
- Executing successful change management : Learn how organizations can approach change appropriately and the tricks for knowing when to change, and to what extent
- Facing up to disruption : learn how to predict disruptive events, and the best methods for handling them when they arise
- Finding applications for technologies beyond the core business : only a small number of companies systematically search for opportunities to apply their technology outside their core markets : as a result, many miss out on potential profits and avenues for growth and renewal
- Five rules for managing large, complex projects : recent research on mega projects--defined as projects costing more than $1 billion--reveals five lessons that can help executives manage any large-scale project more effectively
- Fostering a culture of innovation : Leading a company through change brings its own challenges, and requires executives to create an environment that allows innovation to flourish without impediment
- Fostering collaboration : Common goals and an alignment on strategies enhance collaboration : These articles highlight some best practices, both within an organization and among collaborating companies
- Four logics of corporate strategy : organizations often struggle with corporate strategy because executives lack clarity on how parts of the business fit together to create and capture economic value : a simple framework can help leaders understand the relationship between corporate and business unit strategies
- Four profiles of successful digital executives : Research identifies four types of effective chief digital officers : Each offers different strengths and performance gains for organizations, depending on the context
- Four ways jobs will respond to automation : the level of threat to a given profession depends on two factors, the type of value provided and how it's delivered
- From risk to resilience : learning to deal with disruption : To prosper in the face of turbulent change, organizations need to improve how they deal with unexpected disruptions to complex supply chains. Companies can cultivate such resilience by understanding their vulnerabilities - and developing specific capabilities to compensate for those vulnerabilities
- Gender discrimination still exists -- now what?
- Getting dispersed teams right : Successfully managing remote teams requires an understanding of the benefits and challenges of virtual workers : there are tactics managers can use to help both them and the company overall thrive
- Getting smarter about strategy : Good strategic thinking and decision making often require a shift in perspective -- particularly in environments characterized by significant uncertainty and change
- Getting value from your data scientists
- Going mobile : the personalized, on-demand future of urban transportation : stakeholders throughout the transportation industry face fundamental disruptions as vehicle ownership yields to as-needed mobility
- Grow faster by changing your innovation narrative : Companies that grow sales faster than industry rivals articulate a coherent, compelling innovation narrative and rely on four powerful levers to make it a reality
- Hacking inequality at home : apps can help working couples share household labor more equitably if they're used the right way
- Harnessing the best of globalization : traditional strategies for going global start with a mindset of taking the company's best products or services to other countries : but some companies are taking a different tack -- one that involves a business model grounded in globalization
- Holding your organization (and yourself) accountable : What are the responsibilities of leadership? : What should executives be doing for both their companies and the wider world
- How 'big data' is different
- How AI can amplify human competencies : Advanced systems will continue to help people do their jobs better instead of replacing them
- How algorithms can diversify the startup pool : data-driven approaches can help venture capital firms limit gender bias and make better, fairer investment decisions
- How blockchain will change organizations
- How decisions get made : What is the difference between a decisive leader and an impulsive one? : What is the best way to confront problems within a team?
- How digital trust drives culture change : privacy is a right, not a privilege : but organizations and leadership often struggle with it comes to adapting their culture toward digital trust and stewardship
- How disruptive will innovations from emerging markets be? : a brief discussion of disruptive innovation in emerging markets and the challenges that new low-cost products present to developed markets
- How executive sponsors influence project sucess : the role of project sponsors is often overlooked. But for every stage of a project, there are key executive sponsor behaviors that can make the difference between success and failure
- How leaders shape opinions : What role does influence play in an organization? : How much persuasive power can or should executives wield, both inside and outside of their companies?
- How to change an organization without blowing it up
- How to choose the right digital leader for your company : Striking the right competence-credibility balance for digital leaders depends largely on how the role of the CDO is defined in a particular company
- How to develop strategy for execution : effective strategic guidelines get three things right : they link to the corporate vision, identify critical vulnerabilities, and focus on what matters most
- How to get others to adopt your recommendation
- How to launch products in uncertain markets : In volatile times, uncertainty can be turned into a competitive advantage
- How to manage alliances strategically : why do so many strategic alliances underperform -- and what can companies do about it?
- How to test your assumptions : when you're developing a strategy for a new business, testing assumptions in a logical order gives you the best chance to make course corrections early, and not waste time and money
- How to win in an Omnichannel World
- How winning teams work : Learn how to identify the best individual for each position and the best methods for working with your groups
- How you can have more impact as a people analyst : objective distance is overrated : try getting a little more personal
- Improving the rhythm of your collaboration
- Improving your digital intelligence : fundamentally transforming your business to become fully digital isn't easy, but focusing on increasing your digital intelligence in specific areas significantly increases the chances your digital transformation will succeed
- Increasing the ROI of social media marketing
- Innovating with analytics
- Innovation lessons from 3-D printing
- Innovation lessons from China : foreign businesspeople complain that China doesn't play fair. But anybody involved in international business as a place to sell but also a place to learn
- Innovation process benefits : the journey as reward
- Integrating analytics in your organization : lessons from the sports industry : the successful use of analytics in sports, both on the field and off, comes down to integrating analytics within an organization : three strategies, collaborative analytics, a common language, and accessible technology, are key
- Intelligence how to compete in China's e-commerce market : a brief discussion about the challenges many Western companies have experienced in China's e-commerce market, and some practical advice on how to successfully compete there
- Intelligent decision-making : How do the best leaders make the right decisions? : How do you make the right choices in critical situations?
- Is the threat of digital disruption overhyped? : responding to a recently published essay, a reader pushed back against the view that managers must prepare for radical and rapid change in a digital world : he argued that this position may be overly alarmist : the discussion continues
- Is your company ready for a digital future? : there are four different pathways that businesses can take to become top performers in the digital economy : leadership's role is to determine which path to pursue, and how aggressively to move
- It's time to tackle your team's undiscussables : subjects that are consciously or unwittingly deemed out of bounds come in four varieties and make it almost impossible for teams to function
- Key words for digital transformation : Adobe, the Silicon Valley stalwart, has transformed itself, and expanded its sources of revenue and market share, by embracing technologies that could have put it out of business
- Leadership in a changing world : how to lead effectively while corporate culture and business models evolve
- Leading in an unpredictable world : we are entering a period in which "there will be no long-term predictability" in business, according to Accenture CEO Pierre Nanterme : "leaders will need to learn to manage chaos and to do it in a highly disciplined way"
- Leading remotely : make the most of your distributed workforce
- Leading through change conflicts : Discover some of the best ways to acknowledge and work through the fears of experimentation, while still embracing flexibility, creativity, and communication
- Learning to love the AI bubble : not all bubbles have negative consequences for the economy : An AI bubble is more likely to generate value than wreak havoc
- Making mergers work
- Managing along the digital continuum : advances in technology are affecting every aspect of business, and leaders need to keep this evolution in mind when developing their company's strategies
- Managing the bots that are managing the business : we are just at the beginning of the transformation from an economy dominated by human workers to one dominated by electronic workers
- Managing the human cloud
- Manufacturers can also win in the sharing economy : the sharing economy isn't all bad news for manufacturers of big-ticket items such as cars : research suggests that in some circumstances, manufacturers can charge higher prices to customers who are planning to rent out those goods
- Mastering the 'name your product category' game
- Mastering the make-in-India challenge : despite India's economic growth, many foreign companies have found it difficult to make money selling there, but a number of companies have found a winning strategy that involves weaving together local and global value chains
- Minding the analytics gap : with more access to useful data, companies are increasingly using sophisticiated analytical methods. That means there's often a gap between an organization's capacity to produce analytical results and its ability to apply them effectively to business issues
- Negotiating acquisitions and partnerships : What are the key traits and abilities any negotiator needs to successfully make a deal : how do you identify the best strategy for working with either an ally or a competitor
- Negotiating with Chinese investors : Chinese companies are increasingly investing in companies overseas : but to reach advantageous agreements with Chinese investors, Western managers need to prepare themselves for differences in negotiating style
- New ways to gauge talent and potential : digital tools and methods can make the process of talent assessment easier and more precise
- Nondisruptive creation : rethinking innovation and growth : it's time to dispel the myth that innovation must be disruptive : nondisruptive creation is an alternative path to growth
- Now that your products can talk, what will they tell you?
- Optimizing your digital business model
- Outsourcing business processes for innovation
- Perfecting your thinking skills : What is the best way for a modern executive to process information? : How do managers and business leaders gather and interpret information effectively?
- Putting people first : five articles on how managers can empathize effectively with employees as the modern workplace develops and changes
- Rebuilding the relationship between manufactuers and retailers
- Reducing the risk of supply chain disruptions
- Reinventing employee onboarding
- Rethinking the East Asian leadership gap : The difficulty Western companies have identifying managers with leadership potential in East Asia says more about prevailing Western views of leadership than it does about available talent
- Selling solutions isn't enough : B2B companies need to focus on helping each customer achieve better outcomes
- Should your business be less productive?
- Spurring innovation through competitions
- Staying agile : Learn how the agile software development process is being used as a management strategy, with lessons from ING bank, Toyota, Spotify, and others
- Strategies for AI and cognitive tools : How can cognitive technologies aid business leader? Learn what AI can, and can't, do
- Surviving a day without smartphones : for young adults accustomed to continually checking their cellphones, even a single day without access to them can be anxiety-producing : what are the implications for executives about managing this constantly connected generation?
- Surviving in an increasingly digital ecosystem : every large and ambitious company today should be trying to figure out how to become a destination for its customers
- Take stock of corporate risk-taking : Boards need a greater awareness of how compensation affects decision-making
- The advantages and disadvantages of conflict at work : Conflict can be a source of creativity and new ideas, or a weight that drags down people's emotions and productivity : a look at how to deal with strong emotions in the workplace and manage divergent points of view
- The benefits of combining data with empathy
- The benefits of sustainability-driven innovation
- The board's role in managing cybersecurity risks : cybersecurity can no longer be the concern of just the IT department : within organizations, it needs to be everyone's business, including the board's
- The digital future of management : gain a global perspective on how new technologies are changing the ways we strategize, innovate, and lead
- The diversity imperative : How should companies approach the question of diversity? : What is the best way to develop leadership teams that reflect our global business climate?
- The downside to full board independence
- The end of corporate culture as we know it
- The end of scale : new technology-driven business models are undercutting the traditional advantages of economics of scale : but large companies still have strengths to exploit, if they move quickly
- The flare and focus of successful futurists : the ability to plausibly forecast the future requires alternating between broad and narrow ways of thinking
- The fundamental flaw in AI implementation : many executives are enthusiastic about the business potential of machine learning applications : but business leaders often overlook a key issue, to fully unlock the benefits of artificial intelligence, you'll need to upgrade your people's skills, and build an empowered, AI-savvy workforce
- The hard truth about business innovation : many attempts at business model innovation fail : to change that, executives need to understand how business models develop through predictable stages over time -- and then apply that understanding to key decisions about new business models
- The high price of customer satisfaction
- The hybrid trap : why most efforts to bridge old and new technology miss the mark : mature companies often lack the vision and resolve to fully commit to new technologies, even when consumers are ready for them : this leads companies to develop watered-down products with limited capabilities and leaves them exposed to upstart competitors
- The inside and outside view of innovation
- The jobs that artificial intelligence will create : a global study finds several new categories of human jobs emerging, requiring skills and training that will take many companies by surprise
- The learning organization : The strongest companies today have cultures of continuous education : they are investing in helping employees develop the skills they need to succeed in a changing world
- The magic that makes customer experiences stick : the most memorable experiences are suffused with emotion - not extra features or value for money
- The messy business of management
- The metrics that marketers muddle
- The new frontier of price optimization
- The only way manufacturers can survive : digital transformation is no longer optional for industrial companies : the problem is it's really, really hard
- The perils of applying AI prediction to complex decisions : Recent research sheds light on the negative outcomes of blurring correlation and cause when applying machine learning
- The perils of attention from headquarters
- The pitfalls of non-GAAP metrics : lurking within the financial statements and communications of public companies is a troubling trend : alternative metrics, once used sparingly, have become increasingly ubiquitous and more detached from reality
- The pitfalls of project status reporting
- The place for ethics in organizations : How can executives ensure that their companies' policies are fair and ethical? What steps can organizations take to make a positive impact on the world around them?
- The power of product recommendation networks : new research on the structure of product recommendation networks reveals how demand flows among products, and that has important implications for marketers
- The promise of targeted innovation : large players in the consumer goods industry might see better returns from their R&D if they copied their smaller competitors
- The public sector can teach us a lot about digitizing customer service : governments aren't typically early adopters, but public agencies in Australia are taking the lead in using bots to improve services
- The role of the chief strategy officer : a summary of research identifying four archetypes of chief strategy officers, and how boards and CEOs can use this information to choose the right type of CSO for their leadership teams
- The secret to successful knowledge seeding : a sophisticated online user community will relieve companies of huge support burdens : building such a network begins with a smart approach to seeding it with expert knowledge
- The store is dead, long live the store : legacy offline stores and next-generation online retailers are each finding their way to a new kind of shopping experience : the showroom
- The strategic agility project : Discover how organizations can translate strategic complexity into simple and flexible guidelines and achieve strategic objectives
- The surprising value of obvious insights : confirming what people already believe can help organizations overcome barriers to change
- The trouble with corporate compliance programs : companies with rigorous compliance programs hope such programs will curtail employee wrongdoing : but to prevent employee misconduct, companies also have to understand how employees reach unethical decisions, and what affects their decision-making processes
- The trouble with homogeneous teams : diversity in the workplace can increase conflict : but research also suggests that if teams lack diversity, they will be more susceptible to making flawed decisions
- The trouble with too much board oversight
- The truth about hierarchy : hierarchies are often seen as obstacles to innovation : however, a growing body of research shows that the right kind of hierarchy can help teams become better innovators and learners
- The upside to large competitors
- Think critically about the wisdom of experts : some lessons about assessing the claims of people whose opinions seem unassailable
- Thought tools for a complex age : How do leaders prepare themselves to manage long-term, complex projects? How do you thoughtfully plan for the future?
- Trapped in the data sharing dilemma : social log-ins offered by large online platforms can help websites win users in the short term, but this may come at a price
- Turning strategy into results : how can leaders translate the complexity of strategy into guidelines that are simple and flexible enough to execute? : rather than trying to boil the strategy down to a pithy statement, it's better to develop a small set of priorities that everyone gets behind to produce results
- Twitter is not the echo chamber we think it is : recent research challenges conventional wisdom about how users share information on the social platform
- Understand and motivate your team : learn how to empower colleagues and create an engaged, autonomous workforce
- Understanding China's next wave of innovation : three types of emerging innovators in China are making it increasingly difficult for Western multinationals to compete
- Unleashing innovation with collaboration platforms : Digital collaboration platforms provide innovation opportunities for diverse and distributed teams
- Unleashing the potential of supply chain analytics : to gain competitive advantage from supply chain analytics, companies need to reduce the time it takes to act on the insights those analytics generate
- Warding off the threat of disruption
- What CEOs get wrong about vision and how to get it right : many executives don't understand how to craft a compelling vision for change that will gain widespread commitment within their organizations : leaders should start by asking themselves, What will people see, hear, and feel once the changes have been achieved?
- What kind of leader are you? : No two leaders are the same, and as such, methods that work for one manager may not work for another : figure out what works best for you
- What managers can gain from anonymous chats : when used strategically, anonymous digital chat tools can help build stronger employee engagement
- What matters most in internet retailing
- What sets breakthrough strategies apart : innovative strategies depend more on novel, well-reasoned theories that on well-crunched numbers
- What successful project managers do : traditional approaches to project management emphasize long-term planning and a focus on stability to manage risk. But today, managers leading complex projects often combine traditional and "agile" methods to give them more flexibility - and better results
- What tech pioneers can learn from emerging markets : industry pioneers could do a lot more to help the various parties in their nascent sectors think through and install the necessary rules
- What to do when industry disruption threatens your career : when your industry becomes volatile, diagnose your own exposure, and then act
- What you can learn from your customer's customer
- When customers help set prices
- When jobs become commodities : even if your job is high paying, it is wise to ask yourself whether it is common and repetitive enough to be done by a machine : if you conclude that it is, it's time to look for, or create, less commoditized work
- When patients become innovators : health care consumers are contributing their skills, money, and time to develop effective solutions that aren't available on the commercial market
- When strategy walks out the door : it's ironic that companies often spend significant resources on external strategy advice while ignoring one the most fruitful sources of strategic insights, their own employees : unfortunately, employees whose ideas about strategy aren't listened to may quit -- and take their ideas with them
- Why best practices often fall short : for many leaders, the allure of best practices is strong and their expectations for results are unrealistic
- Why big data isn't enough
- Why boards need to change : a brief dicussion of the ways in which corporate boards need to change the way they operate in order for companies to perform wlll socially, environmentally and financially in the future
- Why design thinking in business needs a rethink : to reach its full potential, the popular innovation methodology must be more closely aligned with the realities and social dynamics of established businesses
- Why digital transformation needs a heart : if used unwisely, digital forces could transform businesses in ways that will have negative long-term implications for both companies and workers
- Why great new products fail
- Why learning is central to sustained innovation
- Why people believe in their leaders, or not : Credibility hinges on perceptions of competence and trustworthiness
- Why sleep is a strategic resource
- Why some platforms are better than others : although successful digital platforms can deliver remarkable value to users and riches to entrepreneurs and investors, in some sectors it isn't clear that anyone will turn a profit
- Why teams still need leaders : when people collaborate remotely, hierarchy keeps them moving in the same direction - but leaders can flex to promote autonomy and creativity
- Why tech companies don't see their biggest problems coming : five blind spots make companies oblivious to the need for crisis management planning - but they can be addressed
- Why the influence of women on boards still lags : the representation of women on corporate boards has risen substantially over the past decade, but the growth rate is slowing : meanwhile women's power on the boards on which they sit is often limited
- Winning with open process innovation : when manufacturers develop a process innovation, they frequently seek to keep it under wraps, but that's often no the best approach
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