Bibliograph

Highly recommended, English for the hotel and catering industry : student's book, Trish Stott & Rod Revell

Type

Label

Highly recommended, English for the hotel and catering industry : student's book, Trish Stott & Rod Revell

Language

eng

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

Highly recommended

Oclc number

156455786

Responsibility statement

Trish Stott & Rod Revell

Sub title

English for the hotel and catering industry : student's book

Table Of Contents

Taking phone calls -- Giving information -- Taking room reservations -- Taking restaurant bookings -- Giving polite explanations -- Receiving guests -- Serving in the bar -- Instructions -- Taking a food order -- Desserts and cheese -- Talking about wine -- Dealing with requests -- Describing dishes -- Dealing with complaints -- Jobs and workplaces -- Explaining and instructing -- Taking telephone requests -- Taking difficult phone calls -- Health and safety at work -- Giving directions indoors -- Giving directions outside -- Facilities for the business traveller -- Offering help and advice -- Dealing with problems -- Paying bills -- Payment queries -- Applying for a job -- The interview

resource.variantTitle

English for the hotel and catering industry

Classification