The Resource Dealing with difficult people
Dealing with difficult people
Resource Information
The item Dealing with difficult people represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in DC Public Library System.This item is available to borrow from 1 library branch.
Resource Information
The item Dealing with difficult people represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in DC Public Library System.
This item is available to borrow from 1 library branch.
- Summary
- At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--
- Language
- eng
- Extent
- viii, 141 pages
- Note
- Includes index
- Contents
-
- How to deal with a passive-aggressive colleague: don't accuse them
- Amy Gallo
- How to work with someone who's always stressed out: celebrate their victories
- Rebecca Knight
- How to manage someone who thinks everything is urgent: help them see the consequences
- Liz Kislik
- Do you hate your boss?: managing up when personalities clash
- Manfred F.R. Kets de Vries
- To resolve a conflict, first decide: is it hot or cold?: aim for warmth
- Mark Gerzon
- Taking the stress out of stressful conversations: how to talk when you're emotionally entangled
- Holly Weeks
- The secret to dealing with difficult people: it's about you : three new lenses to try on
- Tony Schwartz
- How to deal with a mean colleague: stand up for yourself
- Amy Gallo
- Isbn
- 9781633696082
- Label
- Dealing with difficult people
- Title
- Dealing with difficult people
- Title variation
- Emotional intelligence : dealing with difficult people
- Language
- eng
- Summary
- At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--
- Assigning source
- Provided by publisher
- Cataloging source
- MH/DLC
- Dewey number
- 658.3/045
- Index
- index present
- LC call number
- HD42
- LC item number
- .D43 2018
- Literary form
- non fiction
- Series statement
- HBR emotional intelligence series
- http://library.link/vocab/subjectName
-
- Conflict management
- Problem employees
- Emotional intelligence
- Problem solving
- Work
- Label
- Dealing with difficult people
- Note
- Includes index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
-
- How to deal with a passive-aggressive colleague: don't accuse them
- Amy Gallo
- How to work with someone who's always stressed out: celebrate their victories
- Rebecca Knight
- How to manage someone who thinks everything is urgent: help them see the consequences
- Liz Kislik
- Do you hate your boss?: managing up when personalities clash
- Manfred F.R. Kets de Vries
- To resolve a conflict, first decide: is it hot or cold?: aim for warmth
- Mark Gerzon
- Taking the stress out of stressful conversations: how to talk when you're emotionally entangled
- Holly Weeks
- The secret to dealing with difficult people: it's about you : three new lenses to try on
- Tony Schwartz
- How to deal with a mean colleague: stand up for yourself
- Amy Gallo
- Control code
- on1019840288
- Dimensions
- 18 cm.
- Extent
- viii, 141 pages
- Isbn
- 9781633696082
- Lccn
- 2017051988
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
- Label
- Dealing with difficult people
- Note
- Includes index
- Carrier category
- volume
- Carrier category code
-
- nc
- Carrier MARC source
- rdacarrier
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
-
- How to deal with a passive-aggressive colleague: don't accuse them
- Amy Gallo
- How to work with someone who's always stressed out: celebrate their victories
- Rebecca Knight
- How to manage someone who thinks everything is urgent: help them see the consequences
- Liz Kislik
- Do you hate your boss?: managing up when personalities clash
- Manfred F.R. Kets de Vries
- To resolve a conflict, first decide: is it hot or cold?: aim for warmth
- Mark Gerzon
- Taking the stress out of stressful conversations: how to talk when you're emotionally entangled
- Holly Weeks
- The secret to dealing with difficult people: it's about you : three new lenses to try on
- Tony Schwartz
- How to deal with a mean colleague: stand up for yourself
- Amy Gallo
- Control code
- on1019840288
- Dimensions
- 18 cm.
- Extent
- viii, 141 pages
- Isbn
- 9781633696082
- Lccn
- 2017051988
- Media category
- unmediated
- Media MARC source
- rdamedia
- Media type code
-
- n
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.dclibrary.org/portal/Dealing-with-difficult-people/skn13gw1qMA/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.dclibrary.org/portal/Dealing-with-difficult-people/skn13gw1qMA/">Dealing with difficult people</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.dclibrary.org/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="https://link.dclibrary.org/">DC Public Library System</a></span></span></span></span></div>
