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The Resource Empathy

Empathy

Summary
Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes, " the reality of understanding others' motivations and emotions is more elusive. This book helps you to understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: - Daniel Goleman - Annie McKee - Adam Waytz--
Language
eng
Work
Publication
Extent
ix, 134 pages
Contents
  • What is empathy? / Daniel Goleman. And why it's important
  • Why compassion is a better managerial tactic than toughness / Emma Seppala. An angry response erodes loyalty and trust
  • What great listeners actually do / Jack Zenger and Joseph Folkman. Understand the other person's emotions
  • Empathy is key to a great meeting / Annie McKee. Grasp the conflicts in the group
  • A process for empathetic product design / Jon Kolko. A focus on people
  • How Facebook uses empathy to keep user data safe / Melissa Luu-Van. Understand the people you're protecting. It's harder to empathize with people when you've been in their shoes / Rachel Ruttan, Mary-Hunter McDonnell, and Loran Nordgren. You have to work harder to focus on their needs
  • Becoming more powerful makes you less empathetic / Lou Solomon. Ask for feedback to stay down to earth
  • The limits of empathy / Adam Waytz. It's exhausting
  • What the Dalai Lama taught Daniel Goleman about emotional intelligence
  • An interview with Daniel Goleman by Andrea Ovans
Isbn
9781633693258
Instance
Label
Empathy
Title
Empathy
Subject
Language
eng
Summary
Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes, " the reality of understanding others' motivations and emotions is more elusive. This book helps you to understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: - Daniel Goleman - Annie McKee - Adam Waytz--
Member of
Assigning source
Provided by publisher
Cataloging source
MH/DLC
Dewey number
152.4/1
Index
index present
LC call number
BF575.E55
LC item number
E45 2017
Literary form
non fiction
Nature of contents
bibliography
Series statement
HBR emotional intelligence series
http://library.link/vocab/subjectName
  • Empathy
  • Management
  • Empathy
  • Management
Label
Empathy
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
What is empathy? / Daniel Goleman. And why it's important -- Why compassion is a better managerial tactic than toughness / Emma Seppala. An angry response erodes loyalty and trust -- What great listeners actually do / Jack Zenger and Joseph Folkman. Understand the other person's emotions -- Empathy is key to a great meeting / Annie McKee. Grasp the conflicts in the group -- A process for empathetic product design / Jon Kolko. A focus on people -- How Facebook uses empathy to keep user data safe / Melissa Luu-Van. Understand the people you're protecting. It's harder to empathize with people when you've been in their shoes / Rachel Ruttan, Mary-Hunter McDonnell, and Loran Nordgren. You have to work harder to focus on their needs -- Becoming more powerful makes you less empathetic / Lou Solomon. Ask for feedback to stay down to earth -- The limits of empathy / Adam Waytz. It's exhausting -- What the Dalai Lama taught Daniel Goleman about emotional intelligence -- An interview with Daniel Goleman by Andrea Ovans
Control code
ocn969852761
Dimensions
18 cm.
Extent
ix, 134 pages
Isbn
9781633693258
Lccn
2016056297
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Label
Empathy
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
What is empathy? / Daniel Goleman. And why it's important -- Why compassion is a better managerial tactic than toughness / Emma Seppala. An angry response erodes loyalty and trust -- What great listeners actually do / Jack Zenger and Joseph Folkman. Understand the other person's emotions -- Empathy is key to a great meeting / Annie McKee. Grasp the conflicts in the group -- A process for empathetic product design / Jon Kolko. A focus on people -- How Facebook uses empathy to keep user data safe / Melissa Luu-Van. Understand the people you're protecting. It's harder to empathize with people when you've been in their shoes / Rachel Ruttan, Mary-Hunter McDonnell, and Loran Nordgren. You have to work harder to focus on their needs -- Becoming more powerful makes you less empathetic / Lou Solomon. Ask for feedback to stay down to earth -- The limits of empathy / Adam Waytz. It's exhausting -- What the Dalai Lama taught Daniel Goleman about emotional intelligence -- An interview with Daniel Goleman by Andrea Ovans
Control code
ocn969852761
Dimensions
18 cm.
Extent
ix, 134 pages
Isbn
9781633693258
Lccn
2016056297
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n

Subject

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